1. ACCEPTANCE OF TERMS
By accessing, registering for, or using the Paraat.ai platform ("Platform," "Service," or "Site"), you ("User," "you," or "your") agree to be bound by these Terms and Conditions ("Terms," "Agreement"). If you are using the Service on behalf of a company or other legal entity ("Company"), you represent that you have the authority to bind such entity to these Terms, and "you" and "your" refer to such entity. If you do not agree to all terms and conditions of this Agreement, you may not access or use the Service.
2. DESCRIPTION OF SERVICE
Paraat.ai is an AI gateway portal that provides users and companies with access to various artificial intelligence large language models (LLMs) and AI agents through a unified user interface. The Service acts as an intermediary platform connecting users to third-party AI services and tools.
2.1 Service Components
- User authentication and account management
- Access to multiple AI language models and agents
- User interface for interacting with AI services
- Usage analytics and reporting
- API access (where applicable)
- Additional features as may be added from time to time
3. ELIGIBILITY AND REGISTRATION
3.1 Eligibility
You must be at least 18 years old or the age of majority in your jurisdiction to use this Service. By using the Service, you represent and warrant that you meet this age requirement.
3.2 Account Registration
To access certain features of the Service, you must create an account by providing accurate, current, and complete information. You agree to:
- Provide truthful and accurate registration information
- Maintain the security of your password and account
- Promptly update account information to keep it accurate
- Accept responsibility for all activities under your account
- Immediately notify us of any unauthorized use of your account
3.3 Corporate Accounts
Companies registering for business accounts must provide valid business information and ensure that the individual registering has authority to bind the organization to these Terms.
4. USER CONDUCT AND PROHIBITED USES
4.1 Acceptable Use
You agree to use the Service only for lawful purposes and in accordance with these Terms. You are responsible for all content you submit, transmit, or display through the Service.
4.2 Prohibited Activities
You may not:
- Use the Service for any illegal, harmful, or unethical purposes
- Generate content that is defamatory, hateful, violent, or discriminatory
- Create content that infringes intellectual property rights
- Attempt to circumvent security measures or access restrictions
- Reverse engineer, decompile, or attempt to extract source code
- Use automated systems to access the Service without permission
- Share account credentials or allow unauthorized access
- Violate any applicable laws or regulations
- Generate content intended to deceive, manipulate, or harm others
- Create spam, malware, or other malicious content
- Interfere with or disrupt the Service or servers
- Collect user information without consent
- Use the Service to compete directly with Paraat.ai
4.3 Content Guidelines
All content generated or transmitted through the Service must comply with:
- Applicable local, state, national, and international laws
- Third-party AI service provider terms and policies
- Platform community guidelines
- Professional and ethical standards
5. INTELLECTUAL PROPERTY RIGHTS
5.1 Platform Rights
Paraat.ai retains all rights, title, and interest in the Platform, including but not limited to software, technology, trademarks, copyrights, and trade secrets. No rights are granted except as expressly stated in these Terms.
5.2 User Content Rights
You retain ownership of content you create using the Service, subject to the rights granted to third-party AI providers and these Terms. By using the Service, you grant Paraat.ai a limited, non-exclusive license to:
- Process and transmit your inputs to third-party AI services
- Store necessary data to provide the Service
- Analyze usage patterns for service improvement (in anonymized form)
5.3 Third-Party AI Services
Content generated by third-party AI models may be subject to the intellectual property policies of those providers. Users are responsible for understanding and complying with such policies.
5.4 Feedback
Any feedback, suggestions, or improvements you provide regarding the Service become the property of Paraat.ai and may be used without restriction or compensation.
6. PRIVACY AND DATA PROTECTION
6.1 Data Collection and Use
Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
6.2 Third-Party Data Sharing
By using the Service, you acknowledge that your inputs may be transmitted to third-party AI service providers to generate responses. Each provider may have different data handling practices.
6.3 Data Security
We implement reasonable security measures to protect user data, but cannot guarantee absolute security. Users are responsible for maintaining the confidentiality of sensitive information.
7. PAYMENT TERMS
7.1 Pricing
Current pricing for the Service is available on our website. Prices may change with notice as provided in these Terms.
7.2 Payment Processing
Payments are processed through third-party payment processors. By providing payment information, you authorize us to charge applicable fees.
7.3 Billing and Subscriptions
- Subscription fees are billed in advance
- Usage-based fees are billed monthly
- All fees are non-refundable unless specifically stated
- Accounts may be suspended for non-payment
7.4 Taxes
Users are responsible for all applicable taxes related to their use of the Service.
8. SERVICE AVAILABILITY AND MODIFICATIONS
8.1 Service Availability
While we strive to maintain continuous service availability, we do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or technical issues.
8.2 Service Modifications
We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice. We are not liable for any modification, suspension, or discontinuation of the Service.
8.3 Third-Party Dependencies
The Service relies on third-party AI providers whose availability and terms may change. We are not responsible for third-party service interruptions or modifications.
9. DISCLAIMERS AND WARRANTIES
9.1 Service Disclaimer
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
9.2 AI Output Disclaimer
AI-generated content may be inaccurate, incomplete, or inappropriate. Users are solely responsible for evaluating and verifying all AI outputs before use. Paraat.ai makes no representations about the accuracy, reliability, or suitability of AI-generated content.
9.3 Third-Party Services
We disclaim all warranties regarding third-party AI services accessed through our Platform. Users assume all risks associated with third-party service use.
10. LIMITATION OF LIABILITY
10.1 Liability Limitations
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PARAAT.AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL.
10.2 Maximum Liability
IN NO EVENT SHALL PARAAT.AI'S TOTAL LIABILITY EXCEED THE AMOUNT PAID BY USER FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
10.3 User Responsibility
Users are solely responsible for their use of AI-generated content and any consequences thereof.
11. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Paraat.ai, its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any third-party rights
- Content you generate or submit through the Service
12. TERMINATION
12.1 Termination by User
You may terminate your account at any time by following the account closure process or contacting support.
12.2 Termination by Paraat.ai
We may terminate or suspend your account immediately, without prior notice, for:
- Violation of these Terms
- Suspected fraudulent or illegal activity
- Extended periods of inactivity
- Non-payment of fees
- Any reason at our sole discretion
12.3 Effect of Termination
Upon termination:
- Your access to the Service will cease
- Data may be deleted according to our data retention policy
- Outstanding fees remain due and payable
- Provisions that should survive termination will remain in effect
13. DISPUTE RESOLUTION
13.1 Governing Law
These Terms are governed by the laws of the Republic of South Africa, without regard to conflict of law principles.
13.2 Dispute Resolution Process
Any disputes arising from these Terms or use of the Service shall be resolved through:
- Good faith negotiation
- Binding arbitration if negotiation fails
- Litigation only for injunctive relief or intellectual property disputes
13.3 Class Action Waiver
You agree to resolve disputes individually and waive any right to participate in class action lawsuits or class-wide arbitration.
14. GENERAL PROVISIONS
14.1 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Paraat.ai regarding the Service.
14.2 Modifications
We may modify these Terms at any time by posting updated terms on our website. Continued use of the Service constitutes acceptance of modified terms.
14.3 Severability
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.
14.4 Assignment
You may not assign these Terms without our written consent. We may assign these Terms without restriction.
14.5 Force Majeure
Neither party is liable for delays or failures due to circumstances beyond their reasonable control.
14.6 Notice
Notices may be provided through the Platform, email, or postal mail to your registered address.
14.7 Waiver
Our failure to enforce any provision does not constitute a waiver of that provision or any other provision.
15. CONTACT INFORMATION
For questions about these Terms or the Service, please contact us at:
Paraat.ai
Email: support@paraat.ai
Address: 40 Mineraal Street, Juksei Park 2154, South Africa
Phone: +27 11 568 6809
By using Paraat.ai, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.